Contact- Clarification Text

CLARIFICATION TEXT FOR PERSONAL DATATO BE PROCESSED WITHIN THE SCOPE OF SOMA ÇİMENTO CONTACT PAGE

 

Soma Çimento Madencilik Beton Sanayi ve Ticaret A.Ş.("Soma Çimento" or "Data Controller") values the protection of your personal data, and therefore, we expect you to show the same level of sensitivity. For this reason, it is very important for us that you read this text, which describes in detail which personal data we use for what purpose, and show that you clearly understand the obligations of Soma Çimento, which is responsible for their administrative and technical security in the capacity of "Data Controller".

 

Why am I reading this text?

 

Article 10 of the Law on the Protection of Personal DataNo. 6698 (" KVKK"), which entered into force on April 7, 2016, requires that the persons whose personal data is processed (used) (referred to as the relevant person in the KVKK) be informed by the "Data Controller" who uses this data. As the Data Controller , we have to prove that you have been informed about the personal data we will process about you.

 

What personal data is collected and through which methods is it obtained?

 

As Soma Çimento , we obtain your personal data within the scope of the clarification text through digital means (expressed as "automatic" method in the PPDL) by contacting us through the Contact page on our website. The types of personal data obtained and the legal basis for their collection are explained below:

 

Data Category

Your Processed Personal Data

Legal Reason for Acquisition

Identity Data

Your first and last name

The specified information is obtained through the completion of the "Contact Us" form on the "Contact" page, based on the legal ground of necessity for the fulfillment of our legitimate interests, provided that it does not harm your fundamental rights and freedoms.

Contact Data

Your email address, phone number

Customer Transaction Data

Your communication subject or title, your explanations in which you submit your requests, complaints or suggestions, feedback on your communication

Legal Action

Recording that you have read and understood the Clarification Text

The specified information is obtained by marking the section indicating that you have read and understood the Clarification Text, based on the legal ground of necessity to fulfill our legal obligations.

 

For what purpose and legal reason is your personal data obtained used?

 

The personal data processing purposes carried out by Soma Çimento within the scope of the activity in which the disclosure obligation is fulfilled are detailed in the table below. Each personal data processing purpose is matched with the categories of personal data used within the scope of the purpose and the relevant legal reason.

 

Purpose of Personal Data Processing

Relevant Personal Data Category

Legal Reason for Processing

· Creating records for your  communication request,  

· Classification of your communication subject according to your  requests, complaints or suggestions,

·  Conducting investigations within the scope of your requests, complaints or suggestions,

· Fulfilling your  requests, complaints or suggestions, following up and finalizing the return process,

· In order to carry out communication activities with you for  your requests, complaints or suggestions,

Your data in the categories of Identity,

Contact,

and Customer Transaction

 

are processed

based on the legal ground of necessity for the fulfillment of our legitimate interests, provided that it does not harm your fundamental rights and freedoms.

· In order to record your  requests, complaints or suggestions and the answers sent to you, your data in the categories of

Your data in the categories of Identity,

Contact,

and Customer Transaction

 

are processed

based on the legal ground of necessity for the protection, exercise, or establishment of a right.

· In order to fulfill the obligation of  clarification, your data in the categories of

Your data in the categories of Identity,

·      Legal Action

 

are processed

based on the legal ground of necessity to fulfill the legal obligations of our company.

 

Are your personal data transferred to others?

 

Yes, in summary, we may have to transfer personal data to our business partners, official institutions, auditors, lawyers, and financial advisors. However, we only transfer for specific purposes and with your knowledge. Therefore, your personal data

 

is shared with our contracted suppliers and service providers through our website

and mobile application to offer our services and improve the quality of the services we provide. It is also shared with regulatory and supervisory institutions, and public authorities or institutions that are explicitly authorized to request personal data under the laws, in order to fulfill our legal obligations if requested by the relevant authorities.

Additionally, it is shared with necessary parties and consultants involved in legal follow-up processes for tracking legal matters.

 

What rights does the KVKK grant me?

 

The KVKK grants you several rights to ensure control over your personal data, including but not limited to: (a) learning whether your personal data is being processed; (b) requesting information if it has been processed; (c) learning the purpose of processing and whether it is being used in accordance with that purpose; (d) knowing the third parties to whom your personal data has been transferred, both domestically and internationally; (e) requesting the correction of your personal data if it is incomplete or inaccurate; (f) requesting the deletion or destruction of your personal data. You can find all these rights and details in Article 11 of the KVKK.

 

How can you exercise your rights?

 

 

If you want to exercise the specified rights, you can submit your requests to us in writing (for example, by means of a warning letter or registered letter with return receipt) or by using your registered electronic mail (REM) address, secure electronic signature, mobile signature or your e-mail address that you have previously notified us and registered in our system .